Ryan Maiss, Accessible Enforcement Officer, provided an overview of the number of new investigations initiated, accessible parking spaces investigated and orders to comply issued.
In response to questions from Committee regarding complaints by residents for illegal use of accessible parking spaces, staff outlined the process followed and proactive action taken by officers, including sending a letter to vehicle owners. Staff advised that officers are not always available to visit complaint sites in a timely manner and reiterated that a license plate should be provided at the time of a complaint for any follow up action to be taken.
The following motion was considered: